Shipping policy
Shipping Locations
We currently ship to addresses within the United Kingdom only.
Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.
Processing Time
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Orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed the next business day.
Delivery Time
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Estimated delivery time is 3–5 business days from the date of dispatch.
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Delivery times may vary due to factors such as weather, postal delays, or high order volume.
Order Tracking
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Once your order is dispatched, you will receive a shipping confirmation email with tracking information (if applicable).
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Please allow up to 24 hours for tracking details to update.
Undeliverable or Incorrect Addresses
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Please ensure your shipping address is complete and correct.
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We are not responsible for delays or losses caused by incorrect or incomplete addresses.
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Orders returned to us due to address issues may be reshipped at the customer’s expense.
Damaged or Lost Packages
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If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging.
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For lost packages, please contact us if your order hasn’t arrived after 7 business days from the expected delivery date.
Contact Us
If you have any questions or concerns regarding shipping, contact us at:
📧 Email: wsanders564@gmail.com
Last updated: 24/5/25